We’re experiencing a high volume of tickets at the moment. Please be patient.
We have implemented BitNinja for site protection. For WordPress cPanel users, please register for site protection through the cPanel plugin named BitNinja, then access it via https://app.siteprotection.io/login.
Issue Summary:We are currently experiencing issues with our MySQL database, which is impacting certain functionalities of our services. Our technical team is actively working to resolve this issue as quickly as possible.Affected Services: • Webmail Access: While the core webmail functionalities (sending and receiving emails) are ... Read More »
Maintenance In Progress This is a friendly reminder that we have scheduled maintenance for the cPanel Store today. During this maintenance window, our systems will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding. Updates about this maintenance are posted on status.cpanel.net Read More »
Cpssd is Transfering to new server, more 12 CPU, 120GB RAM, and using NVME
Estimated to complete by 11.30am today.
We are currently experiencing high server loads on both CPSSD and CPNVME.
Here's a corrected version:1) Register with Cloudflare and obtain your own nameserver name, then point your domain.2) Change the IP address to 94.237.76.102 for the A Record.Our cPanel on CPNVMe has been moved to CPSSD.Please open a ticket if your website is too slow or experiencing technical issues.Make sure your PHP setting is PHP 8.1 and above. ... Read More »
In light of the recent notice from CentOS regarding end-of-life and for our business localization, we have made the strategic decision to migrate all our servers from Singapore to our proprietary datacenter in Cyberjaya.
Start from 8 Jan 2024, we will move 1 by 1 account to Cyberjaya server.
Please contact us for more info
Here is a summary of the network downtime:- Start Time: 5th September, 6:31 PM- End Time: 7th September, 6:02 PM- Total Downtime: 1 day, 23 hours, 33 minutesWe deeply apologize for any inconvenience this network disruption may have caused you and your business. We understand the critical nature of our services to your operations, and we take ... Read More »